Full job description

Job Summary:
We are looking for a friendly, enthusiastic, and customer-focused Sales Associate cum Receptionist to be the first point of contact for our gym here at CHALK TRAINING GROUND. This role combines front-desk responsibilities with active membership and product sales. The ideal candidate is passionate about fitness, enjoys engaging with people, and is motivated to meet monthly sales targets.

Key Responsibilities:

Reception Duties:

• Greet members and guests warmly and professionally upon arrival.
• Manage check-ins and check-outs using the gym’s software system.
• Answer phone calls, emails, and walk-in inquiries.
• Handle bookings for classes and personal training sessions.
• Maintain a clean, organized, and welcoming front desk area.
• Provide general information about gym services, pricing, and schedules.

Sales Duties:

• Promote and sell gym memberships, personal training packages, and retail products.
• Conduct gym tours for potential clients and highlight key offerings.
• Follow up with leads and inquiries to convert them into members.
• Maintain accurate sales records and update client information.
• Meet or exceed monthly sales targets set by management.
• Work collaboratively with the team to achieve overall business goals.

Qualifications:

• Previous experience in sales or customer service (experience in the fitness industry is a plus).
• Strong communication and interpersonal skills.
• Results-driven with a proven ability to hit targets or KPIs.
• Energetic, confident, and customer-focused.
• Good organizational skills and attention to detail.
• Comfortable using computer systems and sales software.

Work Schedule:
Shift-based

Perks & Benefits:

• Visa
• Health Insurance
• Sales incentives and performance bonuses
• Supportive and energetic team environment
• Opportunities for growth and development within the company

Job Types: Full-time, Permanent