Full job description

Friends Guide Travel & Tourism LLC is seeking a motivated and customer-focused Travel & Tourism Executive to join our growing team in Dubai. The ideal candidate will have experience in travel bookings, visa processing, holiday packages, and customer service.

Key Responsibilities

• Assist clients with travel planning and holiday packages.
• Handle flight, hotel, and transportation bookings.
• Process tourist visas and travel-related documentation.
• Provide travel advice and destination information.
• Respond to customer inquiries via phone, email, and WhatsApp.
• Coordinate with airlines, hotels, and tourism partners.
• Maintain accurate customer records and booking details.
• Achieve sales targets and ensure customer satisfaction.

Requirements

• Minimum 1-2 years of experience in the travel and tourism industry.
• Knowledge of flight reservation systems and travel procedures.
• Excellent communication skills in English (Arabic/Hindi/Urdu is an advantage).
• Strong customer service and sales skills.
• Proficiency in MS Office and online booking platforms.
• Ability to work independently and as part of a team.
• UAE experience preferred.

Benefits

• Competitive salary (based on experience).
• Commission and performance incentives.
• Visa and other benefits as per UAE Labour Law.
• Career growth opportunities.

Job Type