Every day is different, but you’ll mostly be:

• Develop and implement security policies, procedures, and protocols to safeguard hotel guests, staff, and assets.
• Manage and lead the hotel’s security team, including recruitment, training, and performance monitoring.
• Conduct regular risk assessments and audits of hotel operations, identifying potential threats and implementing preventive measures.
• Oversee surveillance systems, access control, alarm systems, and physical security infrastructure.
• Coordinate emergency preparedness plans, including fire safety, natural disasters, medical emergencies, and evacuation procedures.
• Liaise with local law enforcement, fire departments, and emergency services when needed.
• Ensure full compliance with local, regional, and brand safety regulations and standards.
• Respond promptly and effectively to incidents, accidents, or emergencies, preparing thorough incident reports and follow-up actions.
• Provide regular training for hotel staff on security awareness, loss prevention, crisis response, and workplace safety.
• Manage lost and found procedures and guest/staff incident reporting systems.
• Maintain detailed documentation of incidents, inspections, audits, and corrective actions.

What we need from you

• 2+ years of relevant experience in security management, preferably in hospitality, resort, or commercial property.
• Proven leadership experience with strong knowledge of safety protocols, emergency response, and crisis management.
• Familiarity with local laws, regulations, and industry standards.
• Excellent problem-solving, decision-making, and interpersonal communication skills.
• Proficient in using security and surveillance systems (CCTV, access control software, etc.).
• Ability to remain calm and professional in high-pressure or emergency situations.
• Physically fit and able to work flexible hours, including nights, weekends, and holidays as needed.

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