YOUR ROLE

As a Hostess, you will be responsible for creating exceptional first impressions by warmly welcoming guests, managing reservations, and coordinating seating arrangements to ensure a smooth flow of service.

You will act as the face of the restaurant, balancing operational efficiency with genuine hospitality while maintaining the highest standards of presentation, organization, and guest engagement. Your ability to anticipate guest needs and personalize interactions will help create memorable dining experiences that reflect Rosewood’s commitment to excellence.

HOW YOU’LL MAKE THE PLACE

• Welcome and escort guests with warmth and professionalism, ensuring a memorable arrival and departure experience
• Manage reservations, seating arrangements, and guest flow to optimize service and enhance the dining experience
• Maintain accurate knowledge of menus, promotions, restaurant operations, and hotel offerings to assist guests confidently
• Communicate guest preferences, VIP arrivals, and special requests to the service team to ensure personalized experiences
• Monitor restaurant presentation, cleanliness, and readiness to uphold Rosewood and LQA standards
• Handle guest inquiries, requests, and service recovery situations with care and professionalism

COULD THIS BE YOU?

• You have experience in a hostess, guest relations, restaurant, or hospitality environment
• You are naturally welcoming and passionate about creating exceptional guest experiences
• You possess excellent communication and interpersonal skills with a polished and professional presence
• You are organized, detail-oriented, and confident managing reservations and guest flow in a fast-paced environment
• You are comfortable using hospitality systems and managing multiple priorities simultaneously
• You communicate fluently in English; additional language skills are highly valued

APPLY NOW