What you’ll be doing

Product Management:

• Manage/create/remove categories and collections on the website.
• Ensure consistency of product SKUs and labels with ERP systems.
• Liaise with the purchasing team for new launches (in line with all stores).
• Liaise with the commercial team for new brands listing.
• Manage the launch of products, including content request from brands and stock request from purchasing team.
• Ensure all promotions are active online (including; discount promotions, GWP and PWP by country).

Merchandising on Site:

• Utilize sales and customer analytics to decide how products should be displayed online to maximize sales
• Guarantee optimum brand presentation in homepages, landing pages and product description.
• Product assortment by best sellers, unsung heroes and new launches to optimize sales.
• Filters and main menu navigation update.
• Homepage banners and content update to guide customers to our current promotions, newness, product recommendations and best sellers.
• Optimizing product pages including; product imagery, monitoring reviews, cross-sells/upsell and product page ‘special offer’ banners.
• Optimize the catalogue to increase conversion rates.

Stock Management:

• Monitor stock levels to avoid out of stock issues during peak season.

Coordination:

• Work with purchase coordinators to ensure products used in marketing campaigns are online in time, share product links and align with CRM for communications
• Notify marketing/content team of new brand arrivals for photography so it’s ready to launch with Brand online.
• Communicate Brand updates and website changes with the team.

Reporting:

• Analyze and report on best sellers by week, month, country, categories and Brands.

What you’ll need to succeed

• Approx 2-4years of experience in online merchandising with an online retailer
• Analytical Skills – Proficiency in Microsoft Excel & experience with reporting tools e.g. Google Analytics
• Detail Oriented – Strong attention to detail to ensure product data integrity & website QC
• Communication – Ability to collaborate effectively with cross-functional teams, including buying, marketing, logistics & product
• Technical – Good understanding and experience using CMS systems e.g. SFCC with ability to problem solve. Understanding of website fundamentals

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