Full job description

Key Responsibilities

• Manage inbound and outbound calls professionally
• Assist customers/patients with inquiries, appointments, and service requests
• Provide accurate information and ensure positive customer experience
• Maintain call logs and follow internal procedures

Requirements

• Fluency in Arabic & English
• Previous healthcare or medical call centre experience preferred
• Strong communication and customer‑handling skills
• Ability to work in a dynamic, fast‑paced environment
• Must be based in Dubai or willing to relocate

Benefits

• Company Visa
• Medical Insurance
• 30 Days Paid Annual Leave
• Trainning Support

Experience:

• Sales: 2 years (Required)

Language:

• Fluent Arabic (Required)

Work Location: In person