About the Role

As our Client & Events Coordinator, you will become one of the main points of contact for our clients, ensuring every booking is professionally managed from enquiry through to execution.

You will work closely with clients, venues, suppliers and our operations team to ensure every event is delivered to the highest standard while supporting the commercial growth of the business.

Core Responsibilities

• Manage enquiries received via WhatsApp, email and phone
• Understand client requirements and recommend suitable FrameDrop experiences
• Prepare quotations, proposals and booking confirmations
• Follow up enquiries and convert opportunities into confirmed bookings
• Maintain an organised and accurate sales pipeline
• Work towards monthly booking and revenue targets
• Coordinate event schedules, logistics and venue requirements
• Gather branding, artwork and event information from clients
• Prepare event briefs and operational documentation
• Coordinate with clients, suppliers, venues and operators
• Maintain accurate booking records and CRM data
• Support event delivery and on-site operations when required
• Build long-term client relationships and identify repeat business opportunities

Mandatory Requirements

• Native Arabic speaker
• Excellent written and spoken English
• Currently based in the UAE
• Minimum two years’ experience in client servicing, events, account coordination, sales coordination or a similar client-facing role
• Strong communication and relationship-building skills
• Excellent organisational and time management abilities
• Highly disciplined with client follow-up and attention to detail
• Comfortable working towards sales targets and performance objectives
• Able to manage multiple enquiries, bookings and deadlines simultaneously
• Tech-savvy with the ability to quickly learn CRM systems, booking platforms and event-related software
• Available to work flexible hours, including evenings, weekends and public holidays as required by the event schedule
• Willing to attend events and support operations on-site as required