About the Role

The Facilities Supervisor is responsible for the delivery of all aspects of the facilities management scope of services to ensure a consistent and high-level service delivery through developing an excellent relationship (partnership) with the internal client and external suppliers.

Key Responsibilities

• Manages contractual relationships and works with the Client’s Representative to assure excellent service delivery to Client’s locations; reviews and monitors performance in line with agreed KPI or SLA.
• Coordinate client performance reviews against agreed outputs on a monthly basis.
• Accountable for the financial performance of site service delivery.
• Ensure that essential site soft and hard services PPM and remedial works are completed.
• Ensure that critical systems (UPS, FM200, Fire Alarm, Emergency Lighting, M&E, HVAC) and non-critical systems and equipment are properly maintained.
• Manage suppliers and service providers supporting site operations.
• Assist in raising and managing purchase orders, work orders, e-logbooks, harbour calls, and related processes.

Requirements

• A minimum of 7-9 years’ experience in Facilities Management, or a supervisory role within a related service environment.
• Experience in contract management and performance measurement.
• Excellent commercial understanding, including P&L and budget responsibility.
• Strong communication, negotiation and analytical skills
• PC literate, including proficiency in Microsoft systems, with experience in PPM and FM software systems such as CAF

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