ESSENTIAL DUTIES & RESPONSIBILITIES:

• Oversee the day-to-day operations of the Sheikh Zayed Center, including but not limited to managing staff, ensuring the facility is properly maintained, and overseeing all programming and events.
• Manage all events reservations, setup and makes appropriate arrangements upon approval by the Vice Chancellor for Communication and Community Affairs.
• Maintain, establish, coordinates and approve all hospitalities requests for AU; coffee breaks, VIP’s hospitality and internal catering hospitalities.
• Manage colleges, offices and external stakeholders all events at Sheikh Zayed Center.
• Create office operation plan, personnel evaluation, and office KPIs.
• Work cross-functionally with internal partners to align events strategy with AU objectives.
• Manage and drive the set up and tear down process for each event.
• Manage event execution timeline and plans ensuring all deliverables meet deadlines.
• Cooperate with the Office of IT, arranges all technical services such as telephone lines, data ports and satellite hook-up & audio-visual equipment for needed for events.
• Maintain and manage the Center’s facilities, equipment, and resources ascleaning, security & set-up for all events.
• Oversees & coordinates the oversight of all event activities which may include catering, security, parking services, guest services, etc…
• Meet with office managers & college deans to forecast and setup yearly events calendar.
• Establish and maintain relationships with internal and external university partners.
• Recommend and schedule events into appropriate off-campus and on-campus venues.
• Prepare & approve all contracts/agreements with caterers/contract personnel and submit to office of procurement to issue LPO.
• Ensures that the necessary agreements have been signed before each event takes place for external stakeholders.
• Establishes and maintains price lists of room rentals, guest service fees, equipment rentals and technical services rentals for potential patrons.
• Maintain relationships with community partners and stakeholders.
• Act as the primary contact for the client events and coordinates various services and subsequent changes at AU.
• Develop department policies for all pricing, discounts, rentals and catering.
• Prepare annual budgets by providing data on equipment, supplies, staffing, and facilities maintenance needs for upcoming budget year.
• Train, provide work direction, and oversees office support staff and/or event management staff.
• Perform miscellaneous job-related duties as assigned.

QUALIFICATIONS & EXPERIENCE:

• A bachelor degree in one of the following: Hotel Management/Hospitality.
• A minimum of 10 years of experience 5 as events manager within the academic environment.
• Willingness and ability to work beyond standard hours, including some weekends.

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