Full job description

Key Responsibilities

• Clean and service guest rooms according to hotel standards and procedures.
• Change bed linens, make beds, and replace towels and guest amenities.
• Vacuum carpets, dust furniture, clean bathrooms, mirrors, windows, and floors.
• Replenish minibar items, water, tea/coffee supplies, and room amenities when required.
• Ensure all rooms are properly sanitized and presented before guest arrival.
• Report maintenance issues, damages, or missing items to the supervisor immediately.
• Handle guest requests politely and efficiently.
• Maintain housekeeping carts, cleaning equipment, and storage areas in a clean and organized manner.
• Follow hotel health, safety, hygiene, and security procedures at all times.
• Use cleaning chemicals and equipment safely according to hotel guidelines.
• Support deep cleaning projects and assist with public area cleaning when needed.
• Maintain confidentiality and respect guest privacy.

Requirements & Qualifications

• High school certificate or equivalent preferred.
• Previous housekeeping or hotel experience is an advantage.
• Good communication and customer service skills.
• Physically fit and able to stand, walk, bend, and lift during shifts.
• Ability to work flexible shifts, weekends, and public holidays.
• Basic knowledge of cleaning chemicals and housekeeping equipment.

Work Location: In person