Key Responsibilities:

• Oversee daily operations across all departments to ensure efficiency and productivity
• Develop and implement operational policies, procedures, and best practices
• Monitor and analyze performance metrics, preparing regular operational and financial reports
• Manage budgets, cost control, and resource allocation
• Lead, mentor, and develop staff to ensure high performance and motivation
• Ensure compliance with company standards, safety regulations, and local laws
• Collaborate with senior management on strategic planning and business growth initiatives
• Drive continuous improvement in processes and customer satisfaction

Qualifications:

• Bachelor’s degree in Business Administration, Management, or related field (MBA is a plus)
• Proven experience as an Operations Manager or in a similar leadership role
• Strong understanding of business operations, budgeting, and financial management
• Excellent organizational, problem-solving, and decision-making skills
• Strong leadership and people management abilities
• Proficiency in MS Office and operational/ERP software
• Ability to work under pressure in a fast-paced environment