What We Value:

Experience matters, but so does character. We are looking for someone with good judgment, a resourceful mindset, and the kind of common sense that cannot be taught. Someone who communicates clearly, solves problems before they escalate, and takes pride in their work. A bright, motivated person with the right instincts and a strong work ethic will stand out to us.

We are a supportive team and we invest in people who invest in the role.

Main Responsibilities:

• Respond to customer inquiries via WhatsApp, phone, email, and social media
• Explain services and pricing clearly; prepare quotations and follow up to close jobs
• Coordinate daily technician schedules based on confirmed jobs, priorities, and emergencies.
• Liaise with finance on invoicing and completed jobs.
• Coordinate material pricing with purchaser and prepare costing sheets.
• Apply for contractor permits and access approvals.
• Review technician reports before they go out to clients.
• Attend occasional site visits for handovers or client coordination.

Must Have Requirements:

• Minimum 2 years of experience in Dubai in an operations, sales, or service coordination role within maintenance, technical services, renovation, or fit-out.
• Experience coordinating technicians or operational teams.
• Experience preparing quotations in Excel, Zoho Books, or similar systems.
• Experience with inventory management or material coordination.
• Strong English communication and writing skills.
• Solid computer skills including Excel, Word, and email.
• Professional, calm under pressure, and highly organized.

Desirable Requirements:

• Engineering background.
• Experience in AC maintenance or HVAC-related services.
• Familiarity with contractor portals such as Emaar, Nakheel, or Trakhees.
• UAE driving license.
• Experience visiting sites and communicating directly with clients.