Full job description

FOR OUR SISTER CONCERN XDINE RESTAURANT LLC. LOOKING FOR RESTAURANT MANAGER FOR THEIR OUTLETS.

• Manage the day-to-day operations of the restaurant.
• Supervise and lead all restaurant staff, including servers, cashiers, kitchen staff, and cleaners.
• Recruit, train, schedule, and evaluate employees.
• Ensure exceptional customer service and promptly resolve customer complaints.
• Monitor food quality, presentation, and service standards.
• Ensure compliance with UAE food safety, hygiene, and health regulations.
• Maintain cleanliness and sanitation throughout the restaurant.
• Control food, beverage, and operational costs to maximize profitability.
• Monitor inventory levels and coordinate the purchasing of food, beverages, and supplies.
• Prevent stock shortages, wastage, and theft through effective inventory control.
• Prepare daily, weekly, and monthly sales and operational reports.
• Monitor cash handling procedures and ensure accurate daily cash reconciliation.
• Oversee POS operations and ensure accurate billing.
• Develop staff duty rosters and manage attendance, leave, and overtime.
• Ensure all equipment is properly maintained and arrange repairs when required.
• Coordinate with suppliers and verify the quality and quantity of delivered goods.
• Implement promotional activities and assist in increasing restaurant sales.
• Ensure compliance with company policies and operational procedures.
• Monitor customer feedback and implement improvements to enhance customer satisfaction.
• Maintain high standards of appearance, discipline, and professionalism among staff.
• Ensure smooth coordination between the kitchen and service teams.
• Handle emergency situations and operational issues effectively.
• Monitor key performance indicators (KPIs), including sales, food cost, labor cost, and customer satisfaction.
• Conduct regular staff meetings and training sessions to improve performance.
• Perform any other duties assigned by the company management related to restaurant operations.

Skills & Qualifications

• Proven experience as a Restaurant Manager or Assistant Restaurant Manager.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Knowledge of restaurant operations, food safety, and hygiene standards.
• Experience with POS systems and inventory management.
• Ability to work under pressure and solve operational problems efficiently.
• Strong financial and analytical skills.
• Flexibility to work weekends, holidays, and rotating shifts.

Reporting To

Operations Manager / General Manager / Company Management

Performance Expectations

• Achieve sales and profitability targets.
• Maintain excellent customer satisfaction.
• Ensure compliance with company policies and UAE regulations.
• Build and retain a motivated, high-performing team.

Work Location: In person