About the job

Based at Mandarin Oriental, Doha within the Food & Beverage Department in Doha, the Restaurant Supervisor will oversee and be personally involved in all operational aspects of a particular shift in order to assure all service steps are followed and to guarantee every single guest is delighted. Furthermore, the Restaurant Supervisor will support the management of the restaurant in administrative tasks. The Restaurant Supervisor reports to the Restaurant Manager.

As Restaurant Supervisor, you will be responsible for the following duties:

• Have a very good understanding of the outlet’s concept and food and beverage offerings and be able to verbally explain those to guests and to train colleagues on them.
• Oversee and manage shifts effectively to ensure a smooth and effective overall operation by guiding colleagues on and personally involving himself in all required aspects of the sequence of service.
• Maintain a great synergy between Mosaic and Aqua to assure maximum efficiency.
• Provide direction and support to all restaurant colleagues at any time, particularly during the operational hours.
• Support the Restaurant Manager when required to train colleagues in accordance with the applicable standards and policies.
• Follow his side duty schedule and assure all tasks are completed at all times in a timely manner.

As Restaurant Supervisor,, we expect from you:

• Experience as Supervisor in a high volume restaurant with highest levels of service is preferred.
• A minimum of 2 years of experience working in a 5-star hotel environment.
• Degree or Higher National Diploma in Hospitality/Hotel/Business Management is preferred.
• Ability to understand guest needs and to deliver superior customer service.
• Ability to understand effective approaches of communication with different individuals.
• Good verbal and written communication skills in English.

APPLY NOW