Full job description

LUMAIN is looking for a dynamic and motivated Sales, Marketing & Customer Relations Executive to support business growth by generating leads, handling customer inquiries, managing social media platforms, and maintaining strong client relationships. The ideal candidate should have excellent communication skills, sales confidence, and basic digital marketing knowledge.

Key Responsibilities

• Generate new business leads through cold calling, referrals, networking, and social media outreach
• Handle customer inquiries via WhatsApp, email, phone calls, and social media
• Prepare quotations, proposals, and follow up with potential clients
• Maintain and build strong relationships with existing clients
• Manage customer onboarding, renewals, and after-sales follow-up
• Manage company social media accounts including Instagram, Facebook, and Google Business
• Assist in planning and executing marketing campaigns
• Coordinate with operations team for smooth service delivery
• Maintain sales pipeline and prepare weekly/monthly sales reports
• Achieve monthly sales and customer acquisition targets

Job Type: Permanent