This is a sales and product demonstration role. The candidate should be willing to learn the Ezi-Pos Cloud system thoroughly and confidently demonstrate both software features and POS hardware to potential customers.

Key Responsibilities

• Handle new sales leads received through WhatsApp, social media, phone calls, and marketing campaigns.
• Contact potential customers and understand their business requirements.
• Identify whether the customer requires a Restaurant, Retail, or Salon solution.
• Conduct online and face-to-face software demonstrations.
• Explain Ezi-Pos Cloud features in a simple and professional manner.
• Demonstrate complete POS packages including software and hardware.
• Explain POS hardware such as POS machines, receipt printers, barcode scanners, cash drawers, tablets, and related devices.
• Recommend the right package and add-ons based on the customer’s requirements.
• Prepare and send quotations and proposals.
• Follow up consistently with potential customers until the deal is closed.
• Negotiate professionally while maintaining company pricing and profitability.
• Convert incoming leads into paying customers.
• Maintain proper records of leads, follow-ups, demonstrations, and sales status.
• Coordinate with the installation and support team after closing a sale.
• Build long-term relationships with customers and identify opportunities for upgrades and additional products.
• Achieve monthly sales targets and conversion goals.

Skills Required

• Strong sales and deal-closing skills.
• Excellent communication and presentation skills.
• Confidence in giving live software demonstrations.
• Ability to understand software quickly and explain technical features in simple language.
• Good negotiation and customer-handling skills.
• Strong follow-up skills and ability to manage multiple leads.
• Comfortable working with computers, cloud software, mobile apps, and POS hardware.
• Basic understanding of business operations such as billing, inventory, purchasing, expenses, reports, and customer management.
• Ability to understand the different requirements of Restaurants, Retail Stores, and Salons.
• Self-motivated and target-oriented.
• Professional appearance and attitude when meeting customers.
• Basic knowledge of Microsoft Office / Google Workspace and CRM or lead-management systems.
• Ability to communicate effectively through WhatsApp, phone calls, online meetings, and face-to-face meetings.

Preferred Experience

• Previous experience in POS software sales, SaaS sales, ERP sales, accounting software sales, IT solutions, or business software sales is highly preferred.
• Experience selling POS hardware or computer hardware is an advantage.
• Experience conducting software demonstrations is strongly preferred.
• Previous B2B sales experience in the UAE is an advantage.
• Existing knowledge of the Restaurant, Retail, or Salon industry is an advantage.

Language

• Good spoken and written English is required.
• Arabic speaking ability is a strong advantage due to our customer base.
• Additional languages are an advantage.