Spa Manager

Job Description

Reporting to the Director of Rooms, responsibilities and essential job functions include but are not limited to the following:

Consistently offers professional, engaging and friendly service
Consistently offer professional, friendly and engaging service
Direct and lead the day-to-day Spa Treatment operation ensuring all standards are followed
Promote and sell customized Spa Treatment programs to conference groups and individuals
Maintain thorough knowledge of competitors; including location, product offering, pricing, promotion and sales techniques
Ensure team members are familiar with all areas of the Spa Treatment operation, including product knowledge and retail sales
Assist in the recruitment, development and training of all leaders and support staff
Follow departmental policies and procedures
Follow all safety and sanitation policies
Other duties as assigned

Qualifications

our experience and skills include:

Previous experience is an asset
Previous leadership experience within the Spa Treatment field required
University/College degree in a related discipline required
Computer literate in Microsoft Window applications required
Experience in the Hotel industry an asset
Experience and certification in one of the Spa disciplines of fitness or therapy preferred
Excellent communication and organizational skills
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to focus attention on guest needs, remaining calm and courteous at all times