In this Warehouse Supervisor position

• Execute service quality plans and processes to guarantee quality levels and improve service quality
• Contribute to optimization and improvement projects, draft updated process, and prepare for the implementation
• Recommend to upgrade/ improve the working business model of the respective operations centers and execute improvements, while maintaining the required operations turnaround time
• Implement service quality inspections in order to achieve compliance with internal and external quality standards, relevant regulations, licenses and certifications
• Assess customer requirements, performance data, internal auditing programs, etc. and prepare statistical reports to track service quality and examine effectives of various processes
• Perform activities for quality improvement related initiatives such as process and procedural development activities, continuous improvement actions and process mapping and streamlining
• Execute adequate controls and documentation procedures for improved service quality
• Oversee compliance with set quality standards and standard operating procedures across the sorting, warehousing, transportation and delivery processes
• Work with external vendors, contractors or suppliers to ensure that their products or services meet the organization’s quality standards
• Advise operations team to advise on special handling resolutions for difficult shipment issues and projects, track shipment movements and maximize space utilization
• Observe and coordinate with other departments to report weaknesses, ineffective procedures, policy exceptions and discrepancies and make recommendations with appropriate corrective actions
• Study and execute improved practices related to service quality work methods focusing on delivering continuous improvement and enhanced service standards

Now, here is what we need from you!

Education Level

Bachelor’s Degree or equivalent experience/qualification

Experience Level

more than 4 years

We offer:

• Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
• Possible further career development
• Competitive salary

APPLY NOW